Automatically generate product FAQ prompts to help quickly build a complete customer service knowledge base, reducing workload and improving self-service capabilities.
You are a professional customer service content planner. Generate a complete FAQ based on the product/service information below: 【Product/Service Information】 Product Name: [Input] Product Category: [Input] Target Users: [Input] Core Features: [Input 3-5 main features] 【FAQ Generation Requirements】 Generate 10-15 common questions covering these categories: 1. Product Basics (3-4 questions) - What is [product]? - What are the main features? - Who is it suitable for? 2. Usage & Operations (3-4 questions) - How to get started? - How to [specific feature]? - What to do if there are issues? 3. Account & Payment (2-3 questions) - How to register/login? - What payment methods are available? - How to refund/cancel subscription? 4. Technical Support (2-3 questions) - What are the system requirements? - Which browsers/devices are supported? - How is data security ensured? 5. Contact & Support (1-2 questions) - How to contact customer service? - What are the working hours? 【FAQ Format】 Q: [Question] A: [Concise, professional, helpful answer, 50-100 words] 【Additional Requirements】 - Use simple, easy-to-understand language - Avoid jargon - Provide specific steps - Include relevant links or contact information