From registration to actual use - step by step
Sign up at Crisp.chat. Crisp is an omnichannel support platform for startups. Free tier: 2 seats; Pro $25/seat/month; Unlimited $95/month for all features.
Go to Sign UpThe free tier is feature-rich (chat, email, knowledge base) — suitable for teams of 2 or fewer. Upgrade as you grow.
Add the Crisp snippet to your site for chat. In "Plugins", connect Instagram, WhatsApp, Telegram, LinkedIn, email. All channels flow into the Shared Inbox for team collaboration.
Crisp's Magic Reply (AI reply suggestions) works across all channels — 10/month free, unlimited on paid. Upgrade for speed-sensitive teams.
Create conversational flows in the "Chatbot" visual editor with triggers (page visited, time, language), conditional branches, and variable storage. Bots can qualify leads, track orders, schedule appointments.
Integrate Crisp CRM data into bot flows for personalized conversations based on visitor history (e.g., past purchases) — 30%+ conversion lift.
Crisp's AI summarizes long conversations, translates multilingual messages, and generates summaries for quick context. Manage customer profiles and sales pipelines in "CRM" with Webhook sync to HubSpot, Pipedrive.
Enable the "Video Call" plugin to start video calls directly in chat — complex tech support without tool-switching for a seamless customer experience.
Chat with Crisp directly here
Start chatting with Crisp. Try asking anything!
Free users: 3 chats/day. Configure your own API key for unlimited access.
All-in-one customer messaging platform
Crisp is a freemium tool. Visit the official website for detailed pricing.
View pricing →| Tool | Rating | Pricing | Best For |
|---|---|---|---|
| Crisp ★ | 4.4/5 | Freemium | Customer Service |
Setting up Crisp for customer service: create an account, design your chatbot flow, train it with your FAQs and knowledge base, integrate with your website or messaging platform, then test and deploy. Monitor conversations and refine responses over time.
Crisp can handle routine inquiries automatically, but it works best as a complement to human agents. Use it for first-line support and FAQ resolution, then escalate complex issues to human staff for the best customer experience.
Crisp is Freemium. It offers a free plan with basic features, and paid plans for advanced functionality.
Popular alternatives to Crisp include other top customer service tools. When choosing an alternative, consider factors like pricing, ease of use, feature set, and integration options. You can compare Crisp with similar tools on our AI tools comparison page.
Crisp pricing is Freemium. The free plan covers basic needs, while paid tiers unlock advanced features. Visit the official website for detailed pricing.
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